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Privacy Policy

Last updated: 12 July 2026

This Privacy Policy explains how LEWY collects and uses personal information when you visit lewyfashion.com, contact us or place an order. LEWY is the data controller. VAT ID: NL005244915B15.

Information we collect

We may collect your name, billing and delivery details, email address, telephone number, order and return information, communications, device and browser data, IP address, cookie identifiers and marketing preferences. Payment details are processed securely by our payment providers; LEWY does not receive your full card number.

Why we use it

We process information to fulfil orders and returns, provide customer service, prevent fraud, meet tax and legal duties, operate and improve the website, and send marketing where you have consented or where otherwise permitted. Our legal bases include contract, legal obligation, legitimate interests and consent.

Who receives it

We share information only where needed with Shopify, payment providers, fulfilment partners including Vionex, delivery carriers, analytics and marketing providers, professional advisers and authorities where legally required. These parties may act as processors or independent controllers.

International transfers

Some providers process information outside the UK or European Economic Area. Where required, we use recognised safeguards such as adequacy regulations or approved contractual clauses.

Cookies

We use essential cookies to run the store and may use analytics or advertising cookies subject to your choices. You can manage non-essential cookies through the cookie controls available on the website and your browser settings.

Retention and security

We retain personal information only as long as reasonably necessary for the purposes above, including legal, tax, accounting and dispute requirements. We use reasonable organisational and technical safeguards, although no online system is completely secure.

Your rights

Depending on applicable law, you may request access, correction, deletion, restriction, portability or objection, and may withdraw consent at any time. You may also complain to the UK Information Commissioner’s Office or your local data protection authority.

Contact

Send privacy requests to info@lewyfashion.com. We may need to verify your identity.